We will happily exchange or issue store credit on clothing that is unworn, unwashed, unaltered, with ALL original tags still attached within 15 days of the confirmation of delivery.
We do apologize for any inconvenience this may impose, but we do not issue refunds or accept returns. No exceptions.
To begin the exchange process please contact us via
Shipping charges are not reimbursed for exchanged purchases. Shipping charges are the customer's responsibility. We can provide you with a return label, for $7.00, which will be deducted.
All exchanges must meet the following requirements.
* Merchandise exchange process must be initiated within 15 days of receiving order.
* Merchandise must be unworn, unaltered, undamaged, unused, and unwashed.
* Merchandise must have all tags, accessories, and original paperwork.
If any returns do not meet these requirements, you will be contacted, the items will be returned to you immediately, and a refund will not be issued. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage. Please contact our customer service if you have any questions: firstname.lastname@example.org
Please include the following when emailing us for exchanges.
- Phone Number
- Order Number
- Item(s) being exchanged
For exchange packages, you must send by mail to the address below
90 Dayton Ave
Building 14, Floor 2
Passaic NJ, 07055